AI-Native Telecom Software for a Global Network
Automate your telecom operations with production-grade AI
Smith's AI Services connects carriers, CSPs, and global enterprises with AI-powered routing, assurance, and customer automation—so you can scale traffic, cut costs, and launch new services in weeks, not quarters.
Trusted by global carriers processing millions of calls and messages every day.
AI SOLUTIONS FOR MODERN TELECOM
One platform for routing, assurance, and customer intelligence
Smith's AI Services plugs into your existing telecom stack—BSS/OSS, SBCs, CPaaS, contact center—and layers AI on top of your global network without disrupting current traffic.
- AI Traffic Routing: Real-time least-cost and quality-based routing for voice & messaging.
- Network Assurance: Predictive anomaly detection and automated incident workflows.
- AI Contact Automation: Voice & chat agents tuned for telecom-grade CX.
- Revenue Intelligence: Margin optimization, fraud detection, and churn prediction.
Who we serve
• Tier-1 and Tier-2 carriers
• MVNOs and CPaaS providers
• Large enterprises with global telecom spend
• Contact centers modernizing legacy stacks
Carrier-grade
Built for high-volume, low-latency workloads with HA and geo-redundancy.
Global-ready
Pre-integrated with major carriers and cloud providers for worldwide coverage.
PRODUCT & SERVICE PACKAGES
Choose a package aligned to your network maturity
All packages include continuous AI model updates, 24/7 monitoring, and dedicated telecom solution engineering.
Launch Package
For teams piloting AI in a single region or product line.
- AI Traffic Routing for 1 network domain
- Basic anomaly detection dashboard
- Up to 50,000 AI-handled interactions / month
- Technical onboarding and solution design
- Business case and ROI workshop
Typical buyer: Regional carrier, MVNO, or enterprise contact center testing AI.
Most popular
Scale Package
For multi-region operators standardizing AI across their network.
- Multi-region AI Traffic Routing for voice & SMS
- Advanced anomaly detection with auto-remediation playbooks
- Up to 500,000 AI-handled interactions / month
- Dedicated Customer Success and solution architect
- Joint roadmap planning and quarterly optimization
Strategic Partner Package
For Tier-1 carriers and CPaaS leaders embedding AI at the core.
- Unlimited AI Traffic Routing domains
- Custom AI models trained on your data
- White-glove migration & change management
- Co-marketing and joint GTM opportunities
- Executive dashboard and governance support
Custom commercial terms and SLAs. Ideal for multi-country rollouts.
SUBSCRIPTION PRICING
Flexible subscriptions that scale with your traffic
Simple, usage-aware subscriptions with predictable monthly pricing for global AI telecom workloads.
Need a procurement-ready quote or multi-year pricing? Contact our team for a tailored proposal.
HOW IT WORKS
From discovery call to live AI traffic in 30 days
We work hand-in-hand with your network, IT, and operations teams to integrate, test, and launch AI in a way that respects your existing architecture and SLAs.
1. Assess & design (Week 1)
We map your current routing, assurance, and CX stack, identify quick wins, and design an AI architecture that fits your regulatory and technical constraints.
2. Integrate & simulate (Week 2–3)
We connect to your signaling, data, and support systems, then simulate live traffic in a safe environment with shared dashboards across your teams.
3. Go live & optimize (Week 4+)
We gradually shift real traffic to AI, monitor performance 24/7, and run continuous optimization to improve cost, quality, and customer experience.
QUESTIONS
Everything you need to evaluate Smith's AI Services
If you manage telecom traffic across multiple regions, our team will walk you through deployment models, data protection, and ROI tailored to your network.
Talk to an AI telecom specialist
Share a bit about your network and traffic profile, and we’ll respond within one business day with recommended packages and next steps. Contact: [email protected].
Contact email: [email protected]
How does Smith's AI Services integrate with our existing telecom stack?
We integrate via standard telecom and web protocols—SIP, REST APIs, webhooks, and data lake connections. Our solution engineers map your BSS/OSS, SBCs, and CPaaS layers and design a minimally invasive integration so you can trial AI without rewriting your core systems.
What about regulatory and data privacy requirements across regions?
We support data residency and compliance for major regions including EU (GDPR), US, and APAC. Deployments can be isolated per geography with region-specific logging, access controls, and retention policies that match your regulatory obligations.
Can we start with a pilot before committing to a larger subscription?
Yes. The Launch Package is designed for contained pilots in a single region or product line. Most customers start with a 3-month pilot, validate ROI on real traffic, and then graduate to the Scale or Enterprise plans.
What is the typical implementation timeline?
For most customers, we go from first workshop to live AI traffic in around 30 days. Complex, multi-country deployments may take longer, but we always share a detailed timeline with milestones before we begin.
Do you offer on-premises or private cloud deployments?
Yes. While many customers run on our secure managed cloud, we support private cloud and VPC-based deployments for Enterprise plans, including direct connects to your existing carrier and data center infrastructure.
Ready to make your telecom network AI-native?
Book a working session with Smith's AI Services to review your traffic, architecture, and goals. Walk away with a concrete AI roadmap and a subscription plan built for your global footprint.
No obligation, no pressure—just a clear view of what AI can do for your telecom network over the next 12 months.
[email protected] — © Smith's AI Services